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  • The patient experience has to change

  • It's time patients had a say

  • Help us make your experience count

We are a patient-led, patient-governed organization dedicated to bringing the patient voice to healthcare


News & features

The big picture

April 2014

Being patient
Apr 22, 2014 8:58 AM

Emily Nicholas works with Patients Canada as a speaker and adviser. She is also a research assistant with the Department of Community and Family Medicine at St. Michael’s hospital and helps bring the patient perspective to design with Pivot Health group.

Over the past decade or so I have been tested, injected, measured, scanned and x-rayed so often that you may want to stand back a little from this page.  It was not the education I had in mind for myself.  But, as my mother is fond of saying, “nothing is wasted” and it is true that my patient experience has provided life lessons and insights that continue to serve me well.  Hopefully they can help start you thinking about what you can do to improve your patient experience.

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ALL, How to tell patient stories, Patient engagement, Stories about patient experiences  

The hospital-dependant patient
Apr 14, 2014 11:04 PM

Medical technology is keeping frail patients alive much longer.  How much is too much technology? How do we balance quality of life, medical technology and cost?

Read this article from the New York Times discussing a frail patient’s journey. 

And the Canadian Medical Association (CMA) is holding town hall meetings and online forums so that we all can participate in end-of-life care discussion.

Read more

ALL, About the healthcare system  

Hospital admissions for patients with chronic conditions
Apr 3, 2014 1:31 PM

OPEN MEETING: On April 2nd, we focused our discussion on the experiences of hospital admissions for patients living with chronic conditions. During the conversation one question kept emerging: how can hospitals, and specifically emergency departments, better deal with non-routine and ill-defined illnesses?

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ALL, Our Open Meetings  
How self-management improves patient outcomes

Chronic disease in Canada costs more than $90 billion a year in lost productivity and health care costs. In 2012, the Health Council of Canada published a report outlining why self-management support can help save health resources and keep patients out of hospital for preventable incidences.

For more, read Self-management support for Canadians with chronic health conditions: a focus for primary health care

What we are doing

Long Term Care for Seniors and People Living with Disabilities

The transition into long term care is among the most traumatic events in the lives of seniors and their families. Join us on Thursday, May 22nd to explore how to improve these experiences from the patient perspective.

Everyone is welcome! Learn more...


  • attended the Health Charities Coalition of Canada Annual Rountable meeting
  • represented Patients Canada at the PATH 'Partners in Care Council' meeting

Tell us how you've helped bring the patient voice to healthcare. Email us at communications@patientscanada.ca

To read our older posts, go to Resources > News & Features.

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6:30 PM – 8:30 PM
Open Meeting

6:30 PM – 8:30 PM
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Sholom's blog

patient stories

what is a patient?

What is a patient?

Patients Canada uses "patient" to include anyone:

  • who has had a significant health care experience
  • with a health condition
  • who is a family member or caregiver

Read more on the term "patient"...

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