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  • The patient experience has to change

  • It's time patients had a say

  • Help us make your experience count

We are a patient-led, patient-governed organization dedicated to bringing the patient voice to healthcare


News & features

The big picture

September 2014
Small Changes with Impact: The Third Chair in Triageā„¢
Sep 10, 2014 1:17 PM

After much work alongside patients, family members, providers and researchers, we’re excited to announce Patients Canada’s Small Changes with Impact initiative – a set of Key Performance Targets (KPTs) for healthcare, informed by patient and family member experiences with the system.


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ALL, Patient-centred measures  
July 2014

'Healthy privilege' - when you can't imagine being sick
Jul 24, 2014 10:24 AM

As the number of ehealth applications rises, there appears to be a growing divide between who developers think are using their products ('healthy, fit, not-sick!'), and actual patients. Although their designs help to manage patients' increasingly complex health needs, new applications cater to the 'worried well' - people who can easily learn the technology, who are free from pain and who can consistently track symptoms - versus actual sick people.


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ALL, Digital health and patients  
June 2014

A young caregiver shares her voice
Jun 25, 2014 11:42 AM

This year Sara Shearkhani's husband was diagnosed with cancer and she became his caregiver. Over 2.5 million Canadians are caring for a chronically ill or disabled loved one, and still caregivers are overlooked and their insight underestimated.

Sara bravely shared her feelings about the marginalization of caregivers in an article published by The Globe and Mail and proved that we have much to learn from the experiences of caregivers.

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ALL, Stories about caregiver experiences  

The Change Foundation's report "Catch 22" Report 2: People's experience going to long-term care after being hospitalized (1.21 MB, PDF) describes experiences with transitions from hospital to long-term care for seniors and their families with a special focus on deficiencies of the process.


Join us for a conversation on...

Join us on Tuesday, October 7th for an open meeting to discuss The Experiences of Family Caregivers. We'll discuss how healthcare professionals can better recognize the role of family caregivers in a patient's health team.


  • participated in a Patient-centred Outcomes Research Institutes meeting
  • participated in a discussion on developing a patient partnership strategy for the Ontario Support SPOR unit
  • represented Patients Canada in a Technology Evaluation in the Elderly Network (TVN) meeting

Tell us how you're bringing the patient voice to healthcare. Email us at communications@patientscanada.ca

To read our older posts, go to Learning Centre > News & Features.

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1:50 PM –
1:50 PM
2nd Annual TVN Conference on Improving Care for the Frail Elderly

4:30 PM – 6:30 PM
Key Performance Targets for Patient-centred Care

6:30 PM – 8:30 PM
Open Meeting

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