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Learning Centre

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Our Learning Centre offers valuable resources for patients and family caregivers across Canada who want to learn, grow and build their confidence as active partners in improving our health care system. It's also a valuable resource for health care professionals in their efforts to improve the patient experience.

To the left you'll find a variety of categories and sub-categories that may interest you, take a look!

Do you have a resource recommendation? Let us know.

Take Note

Better Together: Partnering with Families is a North American campaign encouraging hospitals to review their visiting policies with a view to adopting family presence policies. The Canadian Foundation for Healthcare Improvement (CFHI) initiated a collaboration of like-minded organizations - including Patients Canada - to bring attention to the value of family presence policies and encourage hospitals to adopt this patient-centred policy.

Together we're calling on hospitals nationwide to take the pledge and begin the process of implementing the family presence policy innovation as a practical step towards delivering more patient and family-centred care.

The Experience-Based Co-Design Toolkit is an approach that enables health care professionals and patients (or other service users) to co-design services and/or care pathways, together in partnership. The approach is different to other service improvement techniques.

Created by the King's Fund, this toolkit includes short videos from health care professionals and patients involved in EBCD projects to help bring to life the successes and intense rewards of running this type of improvement project. It also includes downloadable resources such as template forms, letters, presentations and other materials that support successful implementation of this approach.

This Resource Toolkit for Engaging Patient and Families at the Planning Table was created by Alberta Health Services as a concrete tool for health care professionals to guide their efforts partnering with patients and family caregivers. It outlines the foundational concepts of patient engagement, highlights important considerations around diversity and expectations when planning engagement programs, and it includes material to streamline volunteer orientation and more.

1,663 KB

Sharing Your Health Care Story To Improve Quality is a tool to share with patients - it looks at how to share health care stories to help educate, inform and inspire positive change.

Sharing Your Health Care Story PDF 344 KB

Speak Up's Resource Library offers supportive, evidence-based material for families, community organizers, health care professionals and educators. You will find diverse guides and templates that describe the process of advance care planning and why it is important, as well as tips and resources for engaging in planning.

The Patient-Oriented Discharge Summary (PODs) tool-kit, created by OpenLab, is a simple tool that arms patients with 5 key pieces of information they need to know in order to effectively manage their health after a hospital discharge.

(6 items)
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