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SUMMARY: Already harried system is not ready for rising home-care demand.
When patient advocate Donna Davis helped a friend navigate the transition from hospital to home care, she encountered a vexing problem. Hospital and home-care workers "just tell you what to do," Davis recalls. "It's that paternalistic: ‘We will make the decision for you. We will tell you when to go home. We will tell you how to go home.'"