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March 2014
Mar 25, 2014 1:50 PM
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Involving patients in healthcare decisions leads to “better treatment, and often less of it” and is “a simple way to save money and keep people out of hospital”, says a recent article from The Guardian U.K. In spite of this, in Canada as in the United Kingdom, the patient voice is often only heard in pilot projects and by a small subset of organizations. More action is required to involve patients as partners in the Canadian healthcare system.

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ALL, About the healthcare system , Patient engagement  
  

Mar 18, 2014 4:09 PM
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Gone are the days of “just do what the doctor says.” PULSE of NY, a patient advocacy group based in New York, is training patients to effectively communicate their healthcare stories to clinicians with the goal of reducing diagnostic errors. The group's advice to the clinician: “first listen, the patient is giving you the answer”.

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ALL, How to tell patient stories, Patient engagement, Patient safety  
  
February 2014

Feb 5, 2014 1:43 PM
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The education of surgeons has not traditionally emphasized patient-centred practices. As a result, many surgeons have not learned how to communicate well with patients and families. And now new surgeons are entering a healthcare industry that is increasingly driven by patient feedback.

The patient voice and the patient experience are beginning to impact how physicians deliver services.

In a feature, Patient feedback makes us better surgeons,  published by the American College of Surgeons, Dr. Meera Gupta lists social media and publicly-reported surveys as two examples of how patients are comparing and evaluating their surgeons – and changing the delivery of health care.  

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ALL, About the healthcare system , Patient engagement  
  
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