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May 2014
May 29, 2014 10:27 AM
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OPEN MEETING: On May 22nd we shared experiences about long-term care for seniors and people living with disabilities. Two themes emerged:

1. The problem of under-staffing in both community and long-term care homes - did you know there is no mandated staff/resident ratio?

2. The need to shift to a culture where seniors and people with disabilities are treated with respect and dignity

We also looked at which targets or indicators could measure the quality of the patient experience in a long-term care facility. As a result of this conversation we have set up a working group to look into this issue.

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ALL, Our Open Meetings  
  
April 2014

Apr 3, 2014 1:31 PM
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OPEN MEETING: On April 2nd, we focused our discussion on the experiences of hospital admissions for patients living with chronic conditions. During the conversation one question kept emerging: how can hospitals, and specifically emergency departments, better deal with non-routine and ill-defined illnesses?

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ALL, Our Open Meetings  
  
March 2014

Mar 7, 2014 12:39 PM

OPEN MEETING: On February 26th we focused our discussion around patient anxiety in the emergency room (ER), and how it can be improved from the patients’ perspective.

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ALL, Our Open Meetings  
  
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