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Patient stories

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Stories can lead to change

Your health care experiences reveal authentic patient priorities, including

  • Where health care design or delivery could be improved
  • What constitutes patient and family-centred care
  • Ways to improve the patient experience
 
September 2013
Sep 10, 2013 3:34 PM

A short story about a patient who left his doctor's office with unanswered questions.

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Sep 10, 2013 2:04 PM

This story is shared in the form of a letter. This experience left a patient without post-operative medication and proper care, and as she describes it, 'in summary, hell from beginning to end.'

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All stories, All patient stories, Hospital and acute care  
  

Sep 10, 2013 12:42 PM

Late last year, at the age of 51, I got sick for the first time ever. Over the next four months I was “treated”, misinformed, uninformed, and flat out lied to about my disease and my treatment.

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Sep 3, 2013 6:25 PM

My son was killed due to negligence and incompetence at our local hospital while in the care of three doctors and one nurse. I have complained to the College of Physicians and Surgeons and to the Ontario Nurse’s College regarding the providers. I suspect that the regional coroner tried to...

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All stories, All patient stories, Hospital and acute care, Medical error  
  
August 2013

Aug 8, 2013 6:12 PM

A son describes his father's healthcare experience as having taught him some valuable lessons: hospitals and doctors make mistakes, and patients need somebody to watch over them while in hospital.

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All stories, All caregiver stories, Medical error  
  
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