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April 2014
Apr 22, 2014 8:58 AM
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Emily Nicholas works with Patients Canada as a speaker and adviser. She is also a research assistant with the Department of Community and Family Medicine at St. Michael’s hospital and helps bring the patient perspective to design with Pivot Health group.

Over the past decade or so I have been tested, injected, measured, scanned and x-rayed so often that you may want to stand back a little from this page.  It was not the education I had in mind for myself.  But, as my mother is fond of saying, “nothing is wasted” and it is true that my patient experience has provided life lessons and insights that continue to serve me well.  Hopefully they can help start you thinking about what you can do to improve your patient experience.

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ALL, How to tell patient stories, Patient engagement, Stories about patient experiences  
March 2014

Mar 18, 2014 4:09 PM
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Gone are the days of “just do what the doctor says.” PULSE of NY, a patient advocacy group based in New York, is training patients to effectively communicate their healthcare stories to clinicians with the goal of reducing diagnostic errors. The group's advice to the clinician: “first listen, the patient is giving you the answer”.

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ALL, How to tell patient stories, Patient engagement, Patient safety  
February 2013

Feb 26, 2013 11:47 PM
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At our Feb 25, 2013 Open Meeting, renowned Art Therapist Linda Nicholas facilitated a workshop on telling the patient experience through graphic expression.

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ALL, How to tell patient stories, Our Open Meetings  


Patient & Family Advisor

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