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Patient stories

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Stories can lead to change

Your health care experiences reveal authentic patient priorities, including

  • Where health care design or delivery could be improved
  • What constitutes patient and family-centred care
  • Ways to improve the patient experience
February 2016
Feb 5, 2016 3:13 PM

Told from a family member's perspective, this story demonstrates how elderly patients are at risk without reliable and continuous communication among the patient, their loved ones and the provider who is chiefly managing his or her care.

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All stories, All patient stories, Patient-provider relationship, Home care  
October 2014

Oct 1, 2014 11:03 AM

Once patients enter home care, support for caregivers is crucial. This story is from a woman who asks the important questions once she assumes the role of his caregiver to her husband: 'Why aren't there caregiving classes as they do with new mothers for breastfeeding, or diabetics with insulin?'

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All stories, All caregiver stories, Home care, Community care  
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