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Patient stories

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Stories can lead to change

Your health care experiences reveal authentic patient priorities, including

  • Where health care design or delivery could be improved
  • What constitutes patient and family-centred care
  • Ways to improve the patient experience
September 2013
Sep 12, 2013 8:10 PM

As a result of the unsuccessful surgery and errors and complications (fractured bone, inflammation, implant dislocation) this patient has lost my quality of life, ability to walk in shoes, consumed high impact antibiotics and painkillers and the problem is still not resolved.

What we learned:

1. Patient stories should go to the College of Physicians and Surgeons.
2. Patient should contact their original surgeons
3. Patients shouldn’t go through the complaint process of the CPSO
4. Review all the complaint procedures patients must complete
5. Ombudsman should review the complaints process

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All stories, All patient stories, Medical error  

Sep 3, 2013 6:25 PM

My son was killed due to negligence and incompetence at our local hospital while in the care of three doctors and one nurse. I have complained to the College of Physicians and Surgeons and to the Ontario Nurse’s College regarding the providers. I suspect that the regional coroner tried to...

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All stories, All patient stories, Hospital and acute care, Medical error  
August 2013

Aug 8, 2013 6:12 PM

A son describes his father's healthcare experience as having taught him some valuable lessons: hospitals and doctors make mistakes, and patients need somebody to watch over them while in hospital.

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All stories, All caregiver stories, Medical error  
February 2013

Feb 18, 2013 6:22 PM

This is an account of my patient experience. I am writing with the hope that something can be done so that no other person has to go through what I did. The pain and suffering I had to endure was unnecessary and could have been avoided if the first health...

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All stories, All patient stories, Patient-provider relationship, Medical error  
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