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Patient stories

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Your health care experiences reveal authentic patient priorities, including

  • Where health care design or delivery could be improved
  • What constitutes patient and family-centred care
  • Ways to improve the patient experience
September 2012
Sep 30, 2012 6:17 PM

What do you expect from your healthcare professionals? A woman in hospital for appendicitis overhears nurses discussing an apparently absurd request from another patient.

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