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Patient stories

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Stories can lead to change

Your health care experiences reveal authentic patient priorities, including

  • Where health care design or delivery could be improved
  • What constitutes patient and family-centred care
  • Ways to improve the patient experience
June 2015
Jun 30, 2015 3:44 PM

A father explains how his 18 month old daughter's hand injury turned into +50 hours in the emergency department, and how poor communication and suboptimal care made his family feel unheard and ignored.

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All stories, Hospital and acute care, Patient-provider relationship  

Jun 24, 2015 1:36 PM

Facing a cancer diagnosis and resultant radiation, a patient with special needs challenges the prescribed treatment plan with information and finds a more suitable course of action.

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All stories, All patient stories, Patient-provider relationship  
October 2014

Oct 1, 2014 11:03 AM

Once patients enter home care, support for caregivers is crucial. This story is from a woman who asks the important questions once she assumes the role of his caregiver to her husband: 'Why aren't there caregiving classes as they do with new mothers for breastfeeding, or diabetics with insulin?'

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All stories, Home care, Community care  
September 2014

Sep 30, 2014 3:23 PM

An elderly woman is diagnosed with colorectal cancer and her daughter sheds light on the incidents that lead to her premature death.

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All stories, All patient stories, Long-term care  
June 2014

Jun 13, 2014 1:07 PM

Anthony shares his patient experience in various intensive-care units and trauma centres as the result of a near-fatal motorcycle accident.

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All stories, All patient stories, Hospital and acute care  
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